Resilience2Brilliance (R2B) Executive Leadership & Decision Making
A Tried, Tested & Proven Transformational Program
Leadership Skills Developing Greater Teams & Individual Capacity:
•Custom Tailored & Hyper Personalized
•Micro Learning: small steps often
•Human-centric & hyper-personalized
•Data-driven with improvement analytics
•Gamification: Play and Fun
Organizations face
4 key challenges
- Technology change is exponential while ability to absorb is linear Information overload and complexity with the pace of change accelerating
- Natural resistance to change: comfort zone is comfortable while fear of the unknown creates pushback
- Evolving nature of work with emphasis of soft skills Siloed thinking, fixed mindset and lack of trust slows team performance
- An often limited broad-based understanding of the “why”
Virtuoso CEO’s Resilience2Brilliance (R2B) Program centers on a niche, high performance, proven methodology for transforming the workforce and unlocking the team’s true potential.
"I feel more confident in my interaction with business seniors and peers as a result of this course. I think this has translated into improved leadership now that I'm more aware of the actions that create this. The discussion on tactics to drive business goal #1 were also very helpful."
The Power of R2B:
-
Going beyond traditional training programs, resulting in:
- Improved employee performance
- Increased ROI in as little as 90 days
- Transformational conversations
-
Resilient self-actualized workplace
How R2B Works
- Combining personalized coaching, assessment, automated messaging, and structured implementation and tracking processes to uniquely drive lasting behavioral change. One or more experienced coaching specialists - trained in laser, high impact, momentum coaching - work one-on-one with your team to leverage new skills into improved performance.
What is different?
- Through leveraging deep subject matter expertise, technology and unique program structure , R2B has been able to democratize optimal performance and leadership coaching – resulting in significantly improved business outcomes in an up-leveling of capabilities and capacities across the organization.
Key Features
- Alignment with Strategic Goals
- 1on1 Momentum Coaching – 30 min
- Kickoff & Completion Workshops
- Foundational Team & Individual Assessments
- Impact Dashboard (weekly, monthly tracking)
- Optional Conversational IQ workshop
R2B is a 30 + 90 Day Program
month
00
Month 0: Prepare (first 30 days)
- Leadership Session & Alignment
- Team & Individual Assessments
- Kick-off & Pre-work
month
01
Month 1: Engage & Apply
- Target 3 key goals pp
- 1-on-1 Momentum Coaching
- Real Time Performance Tracking
month
02
Month 2: Action & Accelerate
- 1-on-1 Momentum Coaching cont’d-
- Optional Workshop (EIQ)
- Real Time Performance Tracking
month
03
Month 3: Arrive & Achieve
- 1-on-1 Momentum Coaching cont’d
- Leadership Debrief
- Team Dashboard
Meet The Team
Kim Walker
Exec Coach, Business Mentor, Speaker & Best-Selling Author,
World Class Musician
- Executive Leadership
- Team Performance
- Organizational Transformation
An Quynh Nguyen
Occupational Psychologist, Leadership Trainer & ICF Coach
- Conscious Leadership
- Non-Violent Communication
- Somatic Therapy
Anca van Assendelft
Strategic Advisor, Sr Exac Coach, Master Somatic & BW Facilitator
- Finance and Organizational Change
- Technology Enabled Transformation
- Warton, SealFit, IMD IECC
& ICF certified
R2B has achieved significant business outcomes
- >10K directly trained/ coached; >50K leaders indirectly coached/ trained
- Industries include: Communications, Banking/ Financial , Construction, High Tech, Integrative Medicine, Training Gyms, Wellness Groups
- Clients include: Fortune 500 and scale-ups - Telstra, Mirvac, WestPac, Commonwealth Bank Australia, Qantas, BMW
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Business value and impact:
Increased Resilience, Productivity and Sales performance
Increased Competitive Advantage and Market Positioning - Singapore Company: during first 6 months on the program program, employees missed 3.35 fewer days than employees not enrolled in the program – with 90% less sick days vs the prior year
- Life Assurance Company: reduced employee turnover from 15% to 1.5% on average. Other clients saw similar turnover reduction from R2B deployment
- Premium Automotive Company: improved average monthly sales by 3x vs the control group. This company has run this program now for 10+ years - with their overall sales growth outpacing the market by 4x (60% vs 15% growth)
CASE STUDIES
The full 12-Month Mastermind experience with a massive bonus package is outlined below:
Case Study: Multi-national Telecom Transforms
Situation
Australian Multi-national Telecom company needed its teams to more consistently achieve its goals and increase its productivity to meet strategic market share and growth goals
Solution: R2B program
Execs Coaching for 3 months, including upfront discovery and supported by Conversational IQ training
90 + 30 Day Coaching Program for Managers; supported by (1) Psychometric Analysis (personal, team) and (2) Monthly Personalized Coaching Sessions (3) 1/2 day kick-off workshop
Coaching sessions address three aligned goals per person: two professional/ strategic plans aligned (set with N+1) and 1 personal/ confidential. Covered select standard questions, ranked each time, some playfulness/ gamification
Workshops: strategic kick-off; debrief assessment, CIQ key concepts, final summary & results
Weekly & Monthly Tracking & Impact Measurement.
Results
- Over 3000 employees trained
- 80% better teaming and 58% better quality
- 37% increase in productivity (coached/ not coached)
- Fewer people calling in sick
- With coaching – 2 employees chose to transfer out
Industry: Finance & Financial Planning
Context
Results Snapshot
- Result: $240k to $2.8 million in 18 months
- Percent growth: 10x
- Staff: Increases contained to 2x
- Timeframe: 18 months
“The Business and Executive coaching we received from Kim was transformational for our business. Our profits grew 10x to where they are today and have set us up for future growth with several partners.”
“Before working with Kim, we thought we were organized, until she brought clarity that helped us build real structure within our team for communications across all levels. Kim quickly identified that there were merely transactional conversations taking place, that there was no unified vision amongst the owners and she spent considerable time mentoring us in new types of conversations which really built the team identity, and facilitated agreements and direction, as well as the purpose for our business (beyond profit).”
“Once we had the new purpose, vision, mission and mindset, we went to work. Once tested, proven and tried, it allowed us to grow very quickly. It took just over a year to develop, but from when we first met Kim in November 2015 to today, the monthly sales from our team grew by nearly 500% and then again to 10x, whilst our team has only doubled in size.
We have repeated the process and applied the same system to our adjacent businesses, which has proved exponential in leveraging the growth. Kim was inspiring to work with, …the results speak for themselves.”
Jennifer Brown and David Hadley, CEO and CFO
GPS Wealth Sydney, Hong Kong
Industry: Property Investment Industry and Financial Services
Context
Results Snapshot
- Results: Monthly sales increased 4x from $800,000 to $3,960,000 average
- Profit Margin for Stakeholders: 35%
- Monthly operating costs cut by 20% Profits increased significantly from $1.2 million loss in 2015 to a $3.58 million net profit in 2016
- Percentage Improvement: 3000%
- Time Frame: 12 months
“We have been able to radically transform our business, going from our worst losses ever, to increase production across all key areas of our business, reduce costs and waste, and double our revenues and profits ‒ in just 6 months.
Over 12 months we were able to skyrocket our production and our profits. We have doubled our staff numbers from 4 to 9, increased our sales, settled on projects twice as fast and can’t remember the last time we dropped our prices.
Our builders can barely keep up with us, our bankers are applauding our sales activity. As a business owner of many years, it is rewarding to outpace competitors and feel re-energised about our work. This decision to work with Kim and extend the contract was one of our best!”
David Keplinger, CEO and Senior Partner
Industry: Fashion
Context
Results Snapshot
- Results: 2016 Monthly sales profit increased from $2K to $16,000 to $22,000.
- Percent Growth: 10x
- Time Frame: 12 months
- Staff Increases: 2x
- Profit Growth: Increased from $24 K to $264K Delivery in full on time increased from 72% to 100% Assistance to tailor reduced overtime and casual employment 70% from 80 to 10% Production time decreased with better results
“Our business has quickly turned around from being a start-up entrepreneur with the ups and downs and untold hours to “how am I going to handle all the new work the business has closed.” I now need to hire more staff in several cities to handle the increase in production—a problem I am excited to have!
The results of this system put in place by Kim are spectacular to say the least. I look forward to every session, and really was able to lift my game, but I was able to streamline the processes, spend a bit more time up front with each client and eliminate costly doubling up from our monthly fixed expenses giving us a salary and savings!
What differentiated us is that our delivery times have reached 100% on time while overtime to achieve this has dropped from 33% to just 2% which means the client is thrilled with the first fitting and there is minimal retouching needed.
My staff take responsibility and ownership for their area of the business and I have been able to focus on business opportunities. This years’ new contracts are anticipated to be $2.1 million compared to $264K last year, with our profits at 4 times what they were same time last year.
The time and money I invested to work with Kim and implement this system has not only saved my marriage and my business, but helped me scale to national and international presence from local in 12 months.”
Helen Zhu, Singapore
Industry: Global Telecommunications Company
Context
A national ASX listed telecommunications company under pressure to compete with international companies and emerging technologies. We were brought in to deliver 3 workshops: exponential technologies overview, CIQ Conversational Intelligence after which we mentored 25 C-Suite leaders and coached 200 senior executive and managerial staff for 6 months. The growth they achieved meant that the original redundancy target was reduced by 58%, saving several thousand jobs. Key objectives: gain real uplift on new strategic business plan, team building across virtual teams, adapt legacy business systems to emerging marketplace.
Results Snapshot
- Result: 72% higher achievement of strategic goals w/coaching than without
- Percent Growth: 34% overall with 71% growth in the target coaching group
- Staff: 34,000 and redundancy targets reduced by 58%
- Resilience scorecard: lifted from 38 to 92 out of 100
- Rating: 9.6 out of 10 (averaged scores) from the senior executive group
- Timeline:8 months
What our Clients Tells Us
“More effective in driving change and developed more resilience”
“1- Utilization figures have improved. 2- Staff has better coping mechanism to the constant change in the business.”
“More effective use of my time and reuse of positive experiences resulting in higher productivity”
“My team are now way more involved in the decision making of team. And to my pleasant surprise seem to want to get involved. There is hardly any ‘fix my problem’ discussions going on now.”
“We have agreed a re-structuring / new engagement model for my team. We are more focused on business outcomes than process. We are managing out commitments and delivery far better while improving the personal well being of team members.”
“I feel more confident in my interaction with business seniors and peers as a result of this course. I think this has translated into improved leadership now that I’m more aware of the actions that create this. The discussion on tactics to drive business goal #1 were also very helpful.”
